March 3, 2022
Thank you for choosing to be part of our community at Highnote (hereinafter “Company”, “we”, “us”, or “our”). This Privacy Notice (“Notice”) applies to the website www.highnote.com (the “Site”) and related proprietary software application (the “App”) created, owned and operated by the Company. The Site and App provide an easy-to-use cloud-based platform for connecting healthcare professionals in order to unlock otherwise siloed knowledge to drive better health outcomes. With the Site and App, Highnote is transforming how healthcare professionals seek help from colleagues for specialty expertise and new knowledge.
Access and use of the Site and App, along with accompanying features such as our knowledge-sharing database and mechanism for uploading information and images (collectively referred to herein as “Services”) is subject to acceptance of, and compliance with, this Notice and the Company’s Terms of Service.
Your privacy is very important to us. As a result, we want you to know about the information we may collect from you when you visit the Site and/or App or use the Services and how the information is used. By visiting the Site or App or using our Services or by providing your personal information to us, you agree to the terms of this Notice. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Notice, or our practices with regards to your personal information, please contact us at firstname.lastname@example.org. Also, if there are any terms in this Notice that you do not agree with, please discontinue use of the Site or App and our Services.
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register to use the Site or App, or signup to use our Services or to use your organization’s subscription to the Site or App or otherwise to contact us. The personal information that we collect depends on the context of your interactions with us and the Site and/or App, the programs in which you participate and the services you use. Therefore, the personal information we collect may include, but not limited to:
Information submitted by you through a generic signup form on the Site and/or App to use our Services, also referred to as system access information. This may include:
Depending on your user type and access, information voluntarily submitted by you as a user through the Site and/or App such as:
Optional information you provide in connection with the use of Services such as:
By continuing, you hereby acknowledge that all personal information that you provide to us is true, complete and accurate, and you agree to notify us of any changes to such personal information.
Information automatically collected
Like many businesses, we automatically collect certain information through cookies and similar technologies when you visit, use or navigate the Site and/or App. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your:
Information collected from other Sources
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook and Instagram), as well as from other third parties. Examples of the information we receive from other sources include, but not limited to, social media profile information (your name, gender, email, city, state and country, profile picture URL and any other information that you choose to make public).
By using the Site and/or App, you consent to our collection, use, and sharing of your personal information as described in this Notice. Please do not use the Site or App if you do not consent to our collection, use, and sharing of your personal information as described in this Notice. WE DO NOT SELL YOUR PERSONAL DATA.
We use the personal information collected via the Site and/or App for a variety of business purposes depending on your user type as described below. Accordingly, we use the information we collect or receive:
We only share and disclose your information in the following situations:
The Site and App may contain advertisements from third-parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third-parties. Any data collected by third-parties is not covered by this Notice. We are not responsible for the content or privacy and security practices and policies of any third-parties, including other websites, services or applications that may be linked to or from the Site or App. You should review the policies of such third-parties and contact them directly to respond to your questions.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. For example, all information transfer is encrypted in transit using SSL and data is encrypted at rest in our database using the AES-256 encryption algorithm. Nevertheless, please remember that we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your personal information in our possession, transmission of personal information to and from the Site and/or App is at your own risk. You should only access the Site or App, and the Services, within a secure environment.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Site or App, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any personal information we have collected from children under age 18, please contact us using the contact information below.
We may update this Notice from time to time. The updated version will be indicated by an updated “Last Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Notice frequently to be informed of how we are collecting, processing, protecting, and storing your personal information.
If you have questions or comments about this Notice, please email us at email@example.com or by post to:
Attention: Privacy Coordinator
Address: PO Box 5088
Austin, TX 78763